Legal
Terms of Service
Business Customers Only
Effective date: 18 June 2026 · Last updated: 18 June 2026
These Terms of Service (the “Terms”) govern access to and use of the software-as-a-service platform known as Bampot, including all related websites, applications, features and outputs (together, the “Service”), made available by Bampot LLC, a single-member limited liability company organised under the laws of the State of Connecticut, USA, with its registered agent at 2389 Main St, Ste 100, Glastonbury, CT 06033, USA and correspondence address at 12 Reimer Rd, Westport, CT 06880, USA (“Bampot”, “we”, “us” or “our”). By creating an account, accepting an order, or otherwise accessing or using the Service, the person or entity doing so (“Customer”, “you” or “your”) agrees to be bound by these Terms. If you access or use the Service on behalf of a company or other organisation, you confirm that you have authority to bind that organisation to these Terms, and “Customer” refers to that organisation.
Business customers only. The Service is designed and supplied for business customers and is not directed at, marketed to, or intended for use by consumers. By accepting these Terms, and on each occasion you place an order, you represent and warrant that you are acting wholly or mainly for purposes related to your trade, business, craft or profession, and not as a consumer. This applies equally to sole traders, freelancers and other individual professionals who use the Service — you confirm that your use is a business use. Clauses 4 and 17.2 explain how this affects statutory cancellation and refund rights that might otherwise apply to an individual purchaser.
Please also read our Privacy Policy, which explains how we collect and use personal data in connection with the Service and is incorporated into these Terms by reference.
1. Definitions and Interpretation
- “Acceptable Use Policy” or “AUP” means clause 5 of these Terms.
- “Account” means the account Customer registers in order to access the Service.
- “Brief” means the information, instructions, text, images or other materials Customer submits to the Service for a given project, on the basis of which the Service generates Outputs.
- “Bampot Briefs” means the prepaid usage units allocated to Customer’s Plan that are consumed when Customer submits a Brief to the Service.
- “Creem” means Creem, the third-party payment facilitator that acts as merchant of record for purchases of the Service, as further described in clause 4.
- “Fees” means the subscription fees and any other charges payable by Customer for the Service, as set out at the point of purchase.
- “Order” means Customer’s purchase of a Plan via the Service’s checkout flow, operated through Creem.
- “Outputs” means any concepts, supporting briefs, buildable specifications, mood visuals, product impressions or other materials generated by the Service in response to a Brief.
- “Plan” means the monthly, annual, team, free trial or invite-only gift pass subscription tier selected by Customer.
- “Privacy Policy” means Bampot’s privacy policy, as updated from time to time and published at bampot.ai.
- “Subscription Term” means the period for which a Plan is purchased (for example, one month or one year), as shown at the point of purchase.
- “US Customer” means a Customer whose country of residence (in the case of an individual) or principal place of business (in the case of an organisation), as declared at checkout, is in the United States.
2. The Service
Bampot is a business tool for consumer-goods and beverage-alcohol professionals. Customer submits a Brief, and the Service returns a worked-up concept, supporting briefs and a buildable specification, together with AI-generated imagery described as “mood visuals” and “product impressions”.
2.1
Bampot Brief entitlement and fair use. Within a single Brief, one Bampot Brief entitles Customer to explore up to seven concepts (three generated by the Service and up to four directed by Customer; refining a concept in place does not consume a further concept), to take up to four of those concepts forward to final creation, proof and output, and, for each concept taken forward, to generate up to the number of mood visuals and product impressions stated on the applicable plan page at bampot.ai. Exceeding any of these allowances — including taking a further concept forward beyond the four-concept allowance, or exceeding a concept’s image allowance — consumes one additional Bampot Brief from Customer’s balance. The allowances applicable to Customer’s Plan are those stated at the point of purchase, as may be updated by Bampot from time to time on the plan pages without amendment to these Terms.
2.2
Creative intent, not finished work product. Outputs are provided as creative direction and conceptual intent only. They are not finished artwork, production-ready assets, or specifications suitable for manufacture, regulatory submission or commercial release without further development, verification and, where appropriate, independent professional input from Customer’s own designers, engineers, regulatory advisers or legal counsel. This is particularly relevant for consumer-goods and beverage-alcohol products, which are typically subject to labelling, advertising, age-verification, licensing and other regulatory requirements that the Service does not check, and for which Customer remains solely responsible.
2.3
Bampot may add, change, suspend or withdraw features of the Service from time to time, provided that we will not materially reduce the core functionality of a Plan during a paid Subscription Term without providing a reasonable alternative or pro-rata remedy.
2.4
We will use reasonable endeavours to make the Service available, but we do not guarantee uninterrupted or error-free operation, and the Service may be unavailable from time to time for maintenance, updates, or reasons outside our reasonable control (see clause 14, Force Majeure).
3. Eligibility and Accounts
3.1
Customer must be at least 18 years old and, where Customer is an organisation, the individual creating the Account must have authority to bind Customer to these Terms.
3.2
Customer is responsible for maintaining the confidentiality of Account credentials and for all activity that occurs under its Account, and must notify us promptly of any suspected unauthorised use.
3.3
Customer must provide accurate, current registration and billing information and keep it up to date.
3.4
Team Plans may permit multiple individual users under a single Account, subject to any user-number limits shown at the point of purchase.
4. Fees, Billing, Renewal and Refunds
4.1
Plans are prepaid. Bampot currently offers monthly, annual and team subscriptions, a free trial, and an invite-only gift pass. Fees and the Bampot Briefs included in each Plan are shown at the point of purchase.
4.2
Payment via Creem. All payments are processed by Creem, which acts as merchant of record (the seller of record) for the transaction, handles applicable sales tax, and operates its own terms of sale, including rules on prohibited or restricted businesses. Creem’s terms govern the payment transaction itself and are incorporated into the relevant Order by reference; Customer should review them at checkout. Bampot does not store Customer’s card details. Where there is any conflict between Creem’s terms and these Terms as to the payment transaction itself, Creem’s terms prevail; as to use of the Service, these Terms prevail.
4.3
Bampot Briefs allocated under a Plan are for use within the applicable Subscription Term only. Unused Bampot Briefs do not roll over or carry forward into a renewed or subsequent Subscription Term and expire at the end of the Subscription Term in which they were allocated.
4.4
No automatic renewal. Plans do not renew automatically. Access to the Service expires at the end of the Subscription Term unless Customer places a new Order to continue. We may, where the Service supports it, send a reminder in advance of expiry, but Customer is responsible for renewing in good time if it wishes to continue using the Service without interruption.
4.5
Customer may cancel a Plan at any time. As Plans do not auto-renew, “cancellation” in practice means choosing not to place a renewal Order; where Customer has set up any recurring renewal authorisation, cancelling withdraws that authorisation. Cancellation does not entitle Customer to a pro-rata refund for the remainder of a current Subscription Term (see clause 4.6); Customer’s access continues until the Subscription Term it has already paid for expires.
4.6
Refunds. Customer may request a refund of the Fees paid for a Plan within 14 days of the date of purchase. No refund is available for requests made after that 14-day window. Refund requests should be made to support@bampot.ai or, where applicable, via Creem’s own refund process. This contractual refund window is offered regardless of whether Customer is a business or an individual purchaser; clause 17.2 explains how it interacts with any statutory rights an individual purchaser may separately have.
4.7
Free trials and any invite-only gift pass are provided at no charge, on an as-is basis; clause 4.6 (Refunds) does not apply to them as no payment is taken, and we may modify, limit or withdraw a free trial or gift pass at any time.
4.8
We may change our Fees for future Subscription Terms. Any change will take effect from Customer’s next renewal and will not affect a Subscription Term already paid for.
5. Acceptable Use Policy
5.1
Customer must not, and must ensure its authorised users do not, use the Service to do any of the following:
(a) violate any applicable law or regulation, or the rights of any third party;
(b) submit, generate or distribute content that is defamatory, fraudulent, deceptive, or that infringes the intellectual property, privacy or other rights of any person;
(c) attempt to reverse engineer, decompile, or extract the underlying models, software or source code of the Service;
(d) scrape, data-mine, or use automated means to access the Service other than through its supported interfaces, or attempt to circumvent any usage limit, security control or content-moderation control;
(e) introduce malicious code, or interfere with or disrupt the integrity or performance of the Service or its infrastructure; or
(f) resell, sublicense or provide the Service to third parties as a stand-alone service, other than sharing Outputs as contemplated by clause 6.
5.2
No personal or sensitive data in Briefs. The Service is not designed or intended to process personal data. Customer must not input, upload, or otherwise submit into a Brief, or into any other part of the Service, any personal data (as defined under applicable data protection law), and in particular must not submit any special category or sensitive personal data (such as data revealing health, racial or ethnic origin, religious belief, or sexual orientation, or data otherwise relating to an identified or identifiable individual). This prohibition applies regardless of whether the personal data relates to Customer’s own staff, customers, or any other individual. Customer is solely responsible for any breach of this clause 5.2, including for screening Brief content before submission, and clause 12 (Indemnity) applies.
5.3
AI image-generation — misuse. When using the Service’s image-generation feature, Customer must not request, attempt to generate, or use the feature to produce imagery that:
(a) is unlawful, or infringes the intellectual property rights, rights of publicity, or personality rights of any third party;
(b) depicts an identifiable real individual without that individual’s rights having been cleared, or is intended to mislead, defame, harass or impersonate any person;
(c) is intended to deceive viewers into believing it is genuine photography or finished artwork of an existing, available product; or
(d) is otherwise prohibited under this Acceptable Use Policy or applicable law.
5.4
AI image-generation — prohibition on sexual content. Customer must not use, or attempt to use, the image-generation feature to create, request or distribute sexually explicit, pornographic, or otherwise NSFW (“not safe for work”) content of any kind, under any circumstances. This is a strict, zero-tolerance prohibition, and a breach of it will result in immediate suspension or termination of the Account under clause 13, without prejudice to any other rights Bampot may have.
5.5
AI image-generation — no affiliation or endorsement. Generated imagery, including any mood visual or product impression, is produced for creative and conceptual purposes only. The generation of imagery that resembles, references or evokes a real brand, product, person or style does not imply, and must not be presented or used by Customer as implying, any affiliation with, sponsorship by, or endorsement of, that real brand, product or person. Customer is responsible for ensuring that any use it makes of Outputs does not create a false impression of affiliation or endorsement (see also clause 6.3).
5.6
Content moderation. The Service operates an automated content-moderation control on the image-generation feature, which is designed to fail closed — that is, where the control cannot confirm that a request complies with this AUP, generation will be blocked rather than allowed to proceed. We may also remove or decline to generate any content, and may suspend or terminate access, in our reasonable discretion, where we consider this AUP has been or may be breached.
5.7
We may investigate suspected violations of this AUP and take any action we consider appropriate, including issuing a warning, removing content, suspending or terminating the Account (see clause 13), and, where required by law or to protect any person, reporting to the relevant authorities.
6. AI-Generated Outputs: Ownership, Licence and Disclaimers
6.1
Licence to Customer. Subject to Customer’s compliance with these Terms and payment of the applicable Fees, Bampot assigns to Customer all right, title and interest that Bampot may have in the Outputs generated for Customer’s Brief, or, to the extent any such right, title or interest cannot be assigned, grants Customer a worldwide, perpetual, irrevocable, royalty-free licence to use, reproduce, modify, publish and commercially exploit those Outputs. This clause 6.1 does not extend to any underlying model, software, template or other Bampot pre-existing material embodied in or used to produce an Output (see clause 8.4).
6.2
No warranty that Outputs are protectable. The legal treatment of AI-generated content, including whether and to what extent it can be protected by copyright, design right, trade mark or other intellectual property rights, or registered as such, is unsettled and varies between jurisdictions. Bampot gives no warranty, and makes no representation, that any Output is, or is capable of being, protected or registered as intellectual property in any jurisdiction.
6.3
No warranty of non-infringement; brand and likeness risk. Bampot gives no warranty that any Output does not infringe the intellectual property rights, rights of publicity, personality rights, or other rights of any third party, including in respect of any real brand, product, packaging style or person that an Output may resemble or evoke. Customer is solely responsible for assessing this risk before using or commercialising an Output.
6.4
Customer’s responsibility for clearance. Customer is solely responsible for determining whether, and to what extent, any Output requires clearance, consent, licence or registration before it is used, published or commercialised, and for obtaining any such clearance, consent, licence or registration itself, including by carrying out its own due diligence and, where appropriate, taking independent legal advice.
6.5
No legal advice. Nothing in the Service, in any Output, or in any communication from Bampot (including any disclaimer, flag or guidance the Service may display) constitutes legal advice. Bampot is not engaged to, and does not, provide legal advice to Customer in connection with the Service, and Customer should seek its own independent legal advice on any matter referred to in this clause 6.
6.6
Outputs are creative intent only, as described in clause 2.2, and clause 9 (Warranties and Disclaimers) and clause 10 (Limitation of Liability) further limit Bampot’s liability in connection with Outputs.
7. Confidentiality
7.1
Each party may receive non-public business, technical or commercial information of the other party in connection with these Terms (“Confidential Information”). Each party will use the other party’s Confidential Information only to exercise its rights and perform its obligations under these Terms, and will protect it using no less than reasonable care.
7.2
Confidential Information does not include information that is or becomes public other than through breach of these Terms, was already known to the recipient without restriction, is independently developed, or is rightfully received from a third party without restriction.
7.3
A party may disclose Confidential Information where required by law, regulation or court order, having given the other party reasonable notice where lawfully possible.
8. Other Intellectual Property
8.1
Bampot and its licensors own all right, title and interest in and to the Service, including the underlying software, models, designs, trade marks and documentation, save for Outputs to the extent assigned or licensed under clause 6.1.
8.2
Customer retains ownership of the Brief content it submits, subject to clause 5.2 (no personal data) and clause 8.3.
8.3
Customer grants Bampot a licence to use Brief content and the resulting Outputs solely to provide, maintain, secure and support the Service to Customer. Bampot does not use Customer’s Brief content or Outputs to train Bampot’s own models; further detail on how third-party AI providers are used as sub-processors is set out in the Privacy Policy.
8.4
No rights are granted to Customer in Bampot’s trade marks, branding, or pre-existing templates, prompts, workflows or model weights, whether or not embodied in an Output.
9. Warranties and Disclaimers
9.1
The Service and all Outputs are provided “as is” and “as available”. To the fullest extent permitted by law, Bampot disclaims all warranties, whether express, implied or statutory, including implied warranties of satisfactory quality, fitness for a particular purpose, and non-infringement, save to the extent such warranties cannot be excluded under applicable law.
9.2
Without limiting clause 9.1, Bampot does not warrant that Outputs are accurate, complete, fit for manufacture or production, or compliant with any regulatory regime applicable to Customer’s industry or products, including without limitation labelling, advertising, age-verification or alcohol-licensing requirements applicable to consumer-goods or beverage-alcohol products. Customer is solely responsible for verifying and ensuring such compliance before using or commercialising any Output.
9.3
Nothing in these Terms excludes or limits either party’s liability for fraud or fraudulent misrepresentation, for death or personal injury caused by its negligence, or for any other liability that cannot lawfully be excluded or limited.
10. Limitation of Liability
10.1
Subject to clause 9.3, Bampot’s total aggregate liability to Customer arising out of or in connection with these Terms, whether in contract, tort (including negligence), under statute or otherwise, will not exceed the total Fees actually paid by Customer to Bampot (excluding amounts paid to Creem as merchant of record in respect of tax) in the 12 months immediately preceding the event giving rise to the claim.
10.2
Subject to clause 9.3, Bampot will not be liable for any indirect or consequential loss, or for loss of profits, revenue, business, goodwill, anticipated savings, or loss or corruption of data, in each case whether arising in contract, tort or otherwise, even if Bampot has been advised of the possibility of such loss.
10.3
Customer acknowledges that the limitations in this clause 10 reflect a fair allocation of risk having regard to the Fees charged, the creative-intent nature of Outputs described in clause 2.2, and the disclaimers in clauses 6 and 9.
11. Data Protection
11.1
Each party will comply with its respective obligations under applicable data protection law in connection with these Terms.
11.2
Bampot’s Privacy Policy describes how Bampot processes personal data relating to Customer’s Account holders and authorised users (such as name, email address and login credentials) and other personal data described in that policy.
11.3
Clause 5.2 (no personal or sensitive data in Briefs) is a core term of these Terms. Customer remains solely responsible for any personal data it submits into a Brief in breach of clause 5.2, and clause 12 (Indemnity) applies to losses arising from such a breach.
12. Indemnity
12.1
Customer will indemnify and hold Bampot harmless against all reasonable losses, liabilities, costs (including reasonable legal fees) and damages arising from any third-party claim arising out of:
(a) Customer’s breach of the Acceptable Use Policy (clause 5);
(b) Customer’s use, publication or commercial exploitation of an Output without obtaining the clearances, consents or licences referred to in clause 6.4;
(c) Customer’s submission of personal or sensitive data in breach of clause 5.2; or
(d) Customer’s breach of any other provision of these Terms or violation of applicable law,
in each case save to the extent the relevant loss, liability, cost or damage was caused by Bampot’s breach of these Terms or negligence.
13. Term, Suspension and Termination
13.1
These Terms apply for as long as Customer holds an Account or has an active Subscription Term, and continue to apply after termination to the extent stated in clause 16.8 (Survival).
13.2
Either party may terminate these Terms for convenience effective at the end of the then-current Subscription Term, by Customer giving notice in accordance with clause 4.5, or by Bampot giving Customer at least 30 days’ notice before the end of the Subscription Term.
13.3
Either party may terminate these Terms with immediate effect by written notice if the other party commits a material breach of these Terms that, where capable of remedy, is not remedied within 14 days of being asked to do so, or becomes insolvent or subject to similar proceedings.
13.4
Bampot may suspend Customer’s access to the Service immediately, without liability, where Bampot reasonably believes Customer has breached the Acceptable Use Policy (including the prohibitions in clauses 5.2 to 5.4), where suspension is necessary to protect the security or integrity of the Service or any third party, or where Fees are overdue.
13.5
Effect of termination and data export. On expiry or termination of these Terms, Customer’s right to access the Service ends. Customer will have 30 days from termination to export its data from the Service, after which Bampot will delete it in accordance with the Privacy Policy.
14. Force Majeure
14.1
Neither party will be liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including acts of God, war, civil unrest, industrial action, failure of a third-party supplier or infrastructure provider (including any AI model provider, hosting provider or payment processor), or governmental action, provided the affected party gives prompt notice and uses reasonable endeavours to mitigate the effect.
15. Changes to These Terms
15.1
Bampot may update these Terms from time to time, for example to reflect changes to the Service, legal or regulatory requirements, or our business practices. We will post the updated Terms on our website with a revised “Last updated” date and, where a change is material, will provide reasonable advance notice (such as by email or in-product notice) before it takes effect for an existing Customer’s then-current Subscription Term. Continued use of the Service after a change takes effect constitutes acceptance of the updated Terms.
16. General
16.1
These Terms, together with the Privacy Policy and any Order, constitute the entire agreement between the parties regarding the Service and supersede all prior agreements relating to its subject matter.
16.2
Bampot may assign or transfer these Terms in connection with a merger, acquisition, corporate reorganisation, or sale of all or substantially all of its assets. Customer may not assign these Terms without Bampot’s prior written consent.
16.3
Nothing in these Terms creates a partnership, joint venture, agency or employment relationship between the parties.
16.4
If any provision of these Terms is held unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
16.5
A failure to enforce any provision of these Terms is not a waiver of the right to do so later.
16.6
Notices under these Terms should be sent to support@bampot.ai or to Customer’s Account email address, as applicable.
16.7
These Terms do not confer any rights on any person who is not a party to them.
16.8
Clauses 1 (Definitions), 6 (AI-Generated Outputs), 7 (Confidentiality), 8 (Other Intellectual Property), 9 (Warranties and Disclaimers), 10 (Limitation of Liability), 11 (Data Protection), 12 (Indemnity), 13.5 (Effect of Termination), 16 (General) and 17 (Governing Law and Jurisdiction) survive expiry or termination of these Terms.
17. Governing Law and Jurisdiction
17.1
Save in relation to US Customers (who are instead subject to clauses 17.4 to 17.6), these Terms, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them, their subject matter, or their formation, are governed by and construed in accordance with the laws of England and Wales.
17.2
Statutory rights for individual purchasers. Where Customer is a sole trader, freelancer or other individual who is found, despite the warranty given in the Preamble and clause 3, to be acting as a consumer for the purposes of applicable law, nothing in these Terms is intended to exclude or limit any statutory right that cannot lawfully be excluded, including under the Consumer Rights Act 2015 or the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Bampot’s contractual refund window in clause 4.6 is intended to operate alongside, and not to reduce, any such statutory right.
17.3
Save in relation to US Customers (who are instead subject to clauses 17.4 to 17.6), the parties irrevocably agree that the courts of England and Wales have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms, their subject matter or formation.
17.4
Governing law and forum for US Customers. Notwithstanding clause 17.1, where the Customer’s country of residence or principal place of business is in the United States, these Terms, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them, are governed by the laws of the State of Connecticut and applicable US federal law, without regard to conflict-of-laws principles. Such disputes will be resolved by arbitration in accordance with clause 17.5; the state and federal courts located in Hartford County, Connecticut, have jurisdiction for the limited purposes permitted under clause 17.5 (small-claims matters, injunctive relief to protect intellectual property or confidential information, and enforcement of any arbitral award). Clause 17.1 (England and Wales) continues to govern all other Customers.
17.5
Binding arbitration; class-action waiver (US Customers). Any dispute between Bampot and a Customer whose country of residence or principal place of business is in the United States arising out of or relating to these Terms or the Service will be resolved by final and binding arbitration administered by JAMS under its Commercial Arbitration Rules, rather than in court, except that either party may bring an individual claim in small-claims court, and either party may seek injunctive relief in court to protect its intellectual property or confidential information. The arbitration will be seated in Hartford County, Connecticut, or as mutually agreed, and may be conducted by videoconference. Each party waives any right to participate in a class, collective or representative action, and disputes will be resolved only on an individual basis.
17.6
Statutory rights for US individual purchasers. Where Customer is an individual in the United States who is found, despite the warranty given in the Preamble and clause 3, to be acting as a consumer, nothing in these Terms is intended to exclude or limit any right that cannot lawfully be excluded under applicable US federal or state consumer-protection law.
18. Contact
18.1
Questions about these Terms can be sent to support@bampot.ai.